Frequently Asked Question

1, How do I order on allindepot.com?

Ordering on www.allindepot.com is easy and safe. Once you have found the item you would like to purchase, click on the "add to cart" button to place it in your Shopping cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the end of the checkout process, when you will be asked for your credit card information.

2, Do you ship your merchandise worldwide?

Yes, we send our merchandise worldwide by registered air mail and EXPESS as your request.

3,How long will it take for my order to be processed and delivered?

Once you have paid your order, it normally take 12--24 hours to process your order and shipping it out.

4, How much shipping will be charged for each order and how can I track my parcel online?

Registered air mail cost USD2.99 for each order,no matter you order how many products from us ,all the shipping cost just USD2.99!so the more you order,the more you save!

DHL/UPS/FEDEX/EMS EXPRESS Shipping cost is depend on products quantity and the destination

You can get track information at:http://www.allindepot.com/order/

5,What kind of currency do you accept?

At present, we accept USD,GBP,EUR and so on.

6, What should I do if my order never arrived?

Please contact our customer service for assistance,we will reply you immedately when we get your Email.

7,How can I make returns or exchanges?

We provide return and exchange service for our valued customers. Please refer to our policy firstly and contact us by email at sales@allindepot.com.

8,Can i get more discount if i buy in bulk?

Yes , it's sure! It will be cheaper if you buy in bulk order, please conta us for further assistance.

9,Is there any import tax when i receive the package?

Generally speaking, we declare very low value for each package and we mark it is GIFT without any commercial purpose,so you don't need to pay any tax when you get the package.

10,How to use the coupon to get discount ?

In your shopping cart page,you can input the coupn code, click "Apply Coupon".